Privacy Policy

1. Who We Are

This Privacy Policy applies to Trexalonquezlal ("we", "us", "our"), the data controller responsible for your personal information on this website.

Controller details:
Trexalonquezlal
Klockstapelsgatan 1, 742 32 Östhammar, Sweden
Phone: +46107412723
Email: team-@trexalonquezlal.world

2. What Personal Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number
• Order information: product enquiries and delivery notes you submit
• Technical data: IP address, browser type, operating system, pages visited, time and date of access — collected automatically via cookies and server logs
• Preference data: your cookie consent choices

We do not collect sensitive categories of personal data (such as health data, biometric data, or payment card data directly on this site).

3. How We Collect Personal Data

We collect personal data through:

• The order enquiry form on our website (name, email, phone, message)
• Cookies and similar tracking technologies (see our Cookie Policy)
• Server logs generated automatically when you visit our website

4. Legal Basis for Processing (GDPR, Article 6)

We process your personal data on the following legal bases:

• Contract (Art. 6(1)(b)): Processing necessary to fulfil or take steps prior to entering into a contract — e.g. processing your order enquiry.
• Consent (Art. 6(1)(a)): Where you have given us specific, informed, freely given consent — e.g. for analytics or marketing cookies.
• Legitimate interests (Art. 6(1)(f)): For website security, fraud prevention, and improving our service, where these interests are not overridden by your rights.
• Legal obligation (Art. 6(1)(c)): Where we must process data to comply with Swedish or EU law.

5. How We Use Your Personal Data

We use your personal data to:

• Process and respond to your order enquiries
• Communicate with you about your request or order
• Improve our website and user experience through analytics
• Comply with legal obligations under Swedish and EU law
• Protect against fraud and abuse

6. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy or as required by law:

• Order enquiry data: retained for up to 36 months from date of last contact, unless a longer retention is required by law
• Server logs: retained for up to 12 months
• Cookie consent records: retained for up to 12 months

7. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Service providers: third parties that assist with email delivery, website hosting, or analytics — bound by data processing agreements
• Legal authorities: where required by applicable Swedish or EU law, court order, or regulatory authority

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access (Art. 15): to obtain a copy of your personal data
• Right to rectification (Art. 16): to correct inaccurate data
• Right to erasure (Art. 17): to request deletion of your data where lawful
• Right to restriction (Art. 18): to limit how we process your data
• Right to data portability (Art. 20): to receive your data in a structured format
• Right to object (Art. 21): to processing based on legitimate interests
• Right to withdraw consent: where processing is based on consent, you may withdraw at any time

To exercise any of these rights, please contact us using the details in Section 1. You also have the right to lodge a complaint with the Swedish supervisory authority, Integritetsskyddsmyndigheten (IMY): www.imy.se.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.

10. Cookies

We use cookies on this website. Please refer to our Cookie Policy for detailed information on the types of cookies used, their purposes, and how to manage your preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We encourage you to review this policy periodically.